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ICM UNITY
Home > Products > Usage Management > ICM Unity - Enterprise
Overview | ICM Unity - Enterprise | ICM Unity - SMB | Deployment options
Benefits | Features
 
One of the basic truths of modern IT is that you can't manage what you can't see. Unfortunately for those of us tasked with managing modern communications networks, gaining clear insight into where our communications dollars really go is a constant challenge. Endless technology advancement, increasing number of mobile users, and complexity of organizations conspire to make the real cost of providing service to your users difficult to discern, much less control.
 
» How can you manage spend that you can't see?
» Where do your communications dollars really go?
» How do you ascertain and control the real cost of providing service to your users?
 
Avotus ICM Unity can help you!
Avotus ICM Unity is a market leading call accounting tool that helps you understand, organize and track your communication spends across fixed lines, mobiles, VoIP & TDM based.
 
Converged communications
VoIP technology dramatically expands interactive communication and improves conversation quality. The IP medium has transformed standard audio conversations to rich multimedia interactions with audio, video and interactive applications.
Traditional management tools like call accounting become increasingly important in this converged communications world. The need for management visibility into use (and misuse) and the ability to allocate costs increases in this complex environment. Organizational, departmental and individual usage reporting for all usage-based telephony service is the cornerstone of ICM UNITY Call Accounting.
 
Network optimization
To achieve maximum return on your investment, your network must be optimized. Minimizing off-net calling, managing call routing and achieving QoS objectives are key tasks for network engineers. ICM UNITY cradle-to-grave, tandem call reports and traffic reports provide critical data to complete these tasks.
 
Robust reporting and analytics engine for end user flexibility
You need to see and present information in new and diverse ways. ICM UNITY incorporates the power of robust reporting and analytics engine for greater flexibility and report customization. Interactive charts enhance your understanding of your business model and cost allocation. Report scheduling enables automatic delivery of reports, graphs, and spreadsheets in virtually any popular report format that is important to you.
 
Latest technology support
» Enhanced GUI is easy, simple & intuitive
» Supports Avaya Bufferless CDR collection
» Supports Cisco Cluster collection
» Supports tandem calls reporting
» Virtual Server support (VMWare)
» Multiple Brower Support (IE & Firefox)
 
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Related information
» Fact sheet - ICM Unity 1.2 (Hosted)
» Fact sheet - ICM Unity 1.2 (Licensed)
» Fact sheet - ICM Unity 1.2 SMB
» Brochure - ICM Unity
Press Releases
Avotus Releases User Driven Enhancements To Premier Solution
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Avotus Announces Release Of New Usage Management Solution For Small And Medium Enterprises
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Avotus Solution Now Rated “Avaya Compliant”
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